Shipping Policy


Moist Cookie ships nationwide throughout the United States.

  • Please allow 1-2 business days to process your order before shipping.
  • Orders are shipped Monday - Friday.
  • Perishable items cannot be delivered on: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.
  • Moist Cookie is not responsible for delays in delivery times due to incorrect or incomplete addresses.
  • Shipping charges will not be refunded for late deliveries in the event the business is closed or if the recipient is not available to receive the package when delivered.
  • Estimated delivery timelines do not take unexpected weather or carrier delays into consideration, which may affect shipping and arrival dates.
  • Moist Cookie is not responsible for delays due to weather conditions or other causes beyond our control.
  • Weather and unforeseen circumstances can delay your shipment. We strongly recommend that you schedule your order to arrive at least 3 business day before your desired usage date to allow for delays.